Testimonials

Allenbrook is always a pleasant place to visit when visiting my mother; with a calm, happy atmosphere. The staff are genuinely caring, understanding and patient with the residents, who in turn, seem at home there. I know that my mother is very pleased with the level of care she receives, being content, settled and making steady progress. The whole family are very happy with the care extended to our mother.

How likely would you be to recommend Allenbrook? Extremely Likely

IK

My twin sister had diabetes with 'hypos' so she had to go into care. She felt so well the first 2 years - all she wanted was to go home. Staff were extremely patient and kind and she finally settled in. She was very happy there, the food was varied and excellent and of course entertainment 2 or 3 times a week.

How likely would you be to recommend Allenbrook? Extremely Likely

BE

My step-mother became a resident at Allenbrook Nursing Home in July 2016. I have nothing but praise for the care she has received ever since from the very friendly and caring staff and I feel confident that she is safe and well cared for. 

She originally came to Allenbrook Nursing Home for end-of-life care but she has been so well looked after, she has made remarkable improvements. She always looks clean and well fed and has actually put on weight since being in the home. The staff have put her own pictures, clock and a mirror on the wall which has made her room feel more homely for her. We are kept fully informed of her welfare by telephone or email when necessary and the online Relatives Gateway means we can log on and see her daily care at any time day or night. I understand from first-hand experience that it is a difficult decision to make when finding a good care home for a relative, but I can highly recommend Allenbrook for its excellent management and friendly, welcoming and caring staff.

How likely would you be to recommend Allenbrook? Extremely Likely

LC

We are very happy that Mum is so well taken care of in Allenbrook. We looked at several nursing homes but this was by far the best we visited. The staff and the environment are both friendly and relaxed but professional too. It's a hard decision to make but we're glad we chose Allenbrook.

 How likely would you be to recommend Allenbrook? Extremely Likely

CB

My mother has now been at Allenbrook for a few months and she is very content. All the staff members know her by name and treat her with respect and courtesy, but also joke around and never fail to get a smile from her.
It is so good to know that she is well taken care of and she has all she needs and more. She has a lovely, light room where there is even room for her pieces of her own furniture.
There are so many activities for her to choose from if she wants to participate in them, scrabble, quizzes and more.

How likely would you be to recommend Allenbrook? Extremely Likely

UJ

Our Mother required 24-hour care following a severe stroke and a brain bleed. We were so pleased to find Allenbrook, a beautifully positioned medium sized care facility in the town local to our Mothers village. Immediately both she and we were made welcome and it was clear within a few days that the quality of care was wonderful as our Mother became happier, more confident and once again began to feel secure. She now enjoys a full day surrounded by new and old friends, excellent caring staff and takes part in any activity she wants to, often spending the afternoons reading or watching the birds in the spacious landscaped grounds. She is content and is honestly enjoying her new life even though it was not the path she expected to follow. As a family, we also know she is getting the quality of care she needs and that she is safe and happy, and is always consulted on what she wants so that choices are hers. We would certainly recommend the home and staff, they do an incredible job!

How likely would you be to recommend Allenbrook? Extremely Likely

SJ

My 90 year old Mum has enjoyed three periods of respite care at Allenbrook, which enabled my Dad to recharge his batteries and concentrate on himself. The consistency of care always impresses me and Mum recognises the staff, most of whom have worked there for a long time. They always give her a genuinely warm welcome and make sure she is always spotless and very comfortable. When it was plain to see that Mum couldn't manage at home any longer and needed to come and live at Allenbrook, the transition was seamless and a lot of the worry had been taken away. Our family feel very confident that her needs are of the utmost importance to all the team.

How likely would you be to recommend Allenbrook? Extremely Likely

AW

My elderly cousin has settled in brilliantly and both her physical and mental condition have greatly improved. This, I believe, is due to the care and attention she is receiving at Allenbrook. They provide a warm, safe, professional and caring environment - she is having so much fun and we would recommend Allenbrook to anybody.

How likely would you be to recommend Allenbrook? Extremely Likely

BB

My association with Allenbrook is because my wife is a resident . I spend 8hrs a day with her and this makes me well qualified to comment. 
This is a country house that stands in beautiful gardens and the ambience is a tonic in itself. The home has a reputation that Fordingbridge is pleased to be associated with and there are times each year when events are shared between the home and community. There is a level of support between the nursing staff and the local GPs which is an asset in itself. Over the years the home has been extended to give a variety of room sizes that lends itself to different requirements. Staffing is good to excellent with special mention going to the chef and team. A dedicated management team provides social activities under difficult circumstances and the carers work sympathetically to provide support to the residents. Last but not least, credit to the admin team working quietly in the background and to the maintenance team that look after the home and gardens.

How likely would you be to recommend Allenbrook? Extremely Likely

MS

My father went in for 2 weeks and at his request, he's been there 2 months already. Whilst he won't be there long term he is very happy there. They have been very accommodating. Nothing is too much trouble. The staff are lovely, very friendly and helpful. He'll be sad to leave. Being able to take his dog there was a big plus for him.

How likely would you be to recommend Allenbrook? Extremely Likely

SG

My Mother was at Allenbrook for a period of ten weeks following a fall. I was very impressed with the care she received, especially when she was transferred directly from hospital and pain management was so important. This was managed very efficiently by the nursing staff, thus aiding her recovery. My mother has very little vision and at all times great care was taken by everyone to ensure she felt safe and became familiar with the environment. Any requests made be me or other family members were dealt with promptly and efficiently and it was always possible to talk with members of staff when we visited. All visitors were made to feel very welcome, even boisterous great grandchildren! The food was excellent, with choice and variety. I would strongly recommend Allenbrook to anyone looking for a caring, safe and friendly environment for their relative. My mother says she will be happy to return to Allenbrook when she can no longer manage at home. A recommendation in itself.

How likely would you be to recommend Allenbrook? Extremely Likely

MT

My sister and brother-in-law have been at Allenbrook Nursing Home for almost a year. They have a double room together as they have never been apart in all of their 61 years of marriage. They are very happy there, they love the food and staff are very good to them. Excellent care home.

How likely would you be to recommend Allenbrook? Extremely Likely

CB

My 90-year-old Mum has had respite care for three periods of two weeks over the last couple of years.This has been very beneficial and has helped our family cope. The Staff always give her a lovely welcome and remember her likes and dislikes. She looks forward to her meals and enjoys being well looked after. This beautiful, characterful house is starting to look a little tired in some rooms but is always spotless. The receptionists always give a warm welcome and are so helpful. I have looked at other modern Care Homes and some are very impressive with their 'Hotel atmosphere' but I question whether the Care is of the same standard. The staff here tend to be long-serving and loyal and that speaks volumes.

How likely would you be to recommend Allenbrook? Extremely Likely

My mother resided here for 3 years, 9 months and would still be there but unfortunately due to her illness has had to move. During her stay, all staff have been supportive, kind and caring. The home has a very homely feel which is clean and tidy. There is also a very good selection of daytime activities.

How likely would you be to recommend Allenbrook? Extremely Likely

RD

My gran went into Allenbrook 3 1/2 years ago. The staff has been very supportive and caring towards her (this is in all areas carers/cleaners). The home is tidy and has a homely feel. The food is lovely and they have lovely menus. There is a good selection of daytime activities. The staff are friendly and welcoming.

How likely would you be to recommend Allenbrook? Extremely Likely

MD

For a very busy home on the whole they cope really well. Occasionally more staff would be great to keep up with all the demands from the residents, going to the toilet ect as this is time consuming and two carers are needed, and I feel it's their right to go. We would all like a path onto the lawns so we could wheel their wheelchairs out safely and it would be nice to have access to the garden for them. Also it would be lovely to have some transport of their own at Allenbrook.

How likely would you be to recommend Allenbrook? Extremely Likely

SW

The care provided for my father in his final year was outstanding. All members of staff (including manager, catering staff and ancillary workers) remained so caring and friendly, and made me feel we were all part of a large extended family. In dad's final hours and afterwards, everyone was very professional and caring - I would certainly recommend Allenbrook to anyone.

How likely would you be to recommend Allenbrook? Extremely Likely

DC

My Aunt has now been in care for a number of years. The process of ageing inevitably indirectly involves such things as managing income, and lifestyle and with increasing years these activities become the remit of relatives. So when the every day life of a loved one is in the care of people that you can trust and you know that they will always do their best for the people in their care its an immense relief.

I can honestly say that Allenbrook has helped make the transition into full term care as smooth as possible. I have nothing but praise for the management and staff. A very understanding, flexible and relaxed atmosphere is also helpful.

How likely would you be to recommend Allenbrook? Extremely Likely

AE

My father made a decision he could no longer look after himself in June 2015, so subsequently moved to Allenbrook Nursing Home. He was extremely happy there and joined in with many activities and trips that were organised for the residents. Christmas was indeed good for him, but unfortunately his health deteriorated after his 91st birthday in March 2016, and he passed away peacefully on 16 May. Every member of staff were like extended family to us, and we will always feel dad was loved and cared for just as he deserved.

How likely would you be to recommend Allenbrook? Extremely Likely

ST

My mother received excellent care at Allenbrook Home following her discharge from hospital last June. It was sad that she could no longer be looked after at home. However, we, as a family, had the utmost confidence in the care she received from the obviously highly qualified nursing staff but also all the carers there. All were considerate of her needs and we were always consulted about matters concerning her care.

They exuded warmth to all of us and were extremely friendly and welcoming. My father visited at least once a day, every day and was treated with extreme sensitivity as she declined. She was not able to take part in the activities so I cannot comment on that and she was paid for by the NHS so I cannot comment on value for money either. From what I could see the other residents enjoyed the things that were organised for them. I have no hesitation in recommending Allenbrook.

How likely would you be to recommend Allenbrook? Extremely Likely

HB

My Wife and I are most impressed by the friendliness and professionalism of all the Allenbrook staff. From the first point of contact to current day they understand the needs of my Mother and have unreservedly shown compassion and understanding during what is undoubtedly a difficult time of adjustment, for not only her but also for the family.

There is no doubt their mission is to ensure their residents are happy and settled in their new environment. I have no hesitation in recommending Allenbrook to anyone who finds themselves experiencing such a traumatic change in life circumstance.

How likely would you be to recommend Allenbrook? Extremely Likely

Martin Son of Resident/Service User

When putting my aunt into a care home I was full of apprehension. Allenbrook put all that to rest. They have been more than kind, helpful, considerate and more than any time caring for people who really need it.

My aunt puts it in one phrase "I have joined a small family community." This puts all my worries to one side.

How likely would you be to recommend Allenbrook? Extremely Likely

Fiona Niece of Resident/Service User

All the staff from managers to cleaners are friendly and helpful. Many have been there for years. They treat the residents with understanding, patience and attention to detail. The amount of entertainment is very good. The food is very good.

How likely would you be to recommend Allenbrook? Extremely Likely

Heather Friend of Resident/Service User

I could not wish for a better care home for my father. The staff made his life a very happy one and after only a couple of weeks there he said that he did not want to go home. What better testament can you get than that. The staff are caring and considerate. They make the residents feel wanted and as if they are in their own homes. The house and grounds are very beautiful and well kept. A great variety of entertainment is available and trips out are regularly available. The meals are very good and varied.

I was extremely pleased with the care my father experienced at Allenbrook and I would readily recommend it to others.

How likely would you be to recommend Allenbrook? Extremely Likely

Friend of Resident/Service User

Allenbrook is the best care home ever! My father-in-law was very happy there. He loved the banter with the staff and other residents and enjoyed taking part in the many activities. The staff are all very kind and helpful. They are always willing to go the extra mile to make somebody's life happier or more comfortable. The house and gardens are beautiful and well-maintained and residents are encouraged to sit on the sunny, bright terrace so that they may enjoy the views and the stunning flower displays whenever possible. I cannot fault Allenbrook at all and I would certainly recommend it to others.

My father-in-law reached his hundredth birthday and this was largely due to the special care he received at Allenbrook. I am so grateful to all the staff there for making him so happy.

How likely would you be to recommend Allenbrook? Extremely Likely

Daughter-in-law of Resident/Service User

You cannot find a nicer nursing home than Allenbrook. The staff are kind and caring and do everything to make the residents feel welcome and happy - it is a home from home. My father was a resident there for the last three years of his life and he loved it. He loved the entertainments and trips out and he especially enjoyed the banter between staff and residents. He was well taken care of, he always looked neat and tidy and the food was excellent.

The biggest recommendation I can give is that my father was always smiling.

How likely would you be to recommend Allenbrook? Extremely Likely

Son of Resident/Service User

“Find the home very warm and friendly, nothing is too much trouble for either resident or family. All is catered for and the food is very good, cooked to a high standard. Activities have a variety from singing to playing instruments, to outings. The location is outstanding with all out looking onto wonderful gardens.”

How likely would you be to recommend Allenbrook? Extremely Likely

Son of Resident/Service User

“Allenbrook nursing home has a warm, friendly atmosphere everyone is very welcoming and warm, nothing is too much trouble for the resident or family members. My father in law was well looked after and always dressed smartly. He loved singing activities especially, the food has a very good variety to choose from.”

How likely would you be to recommend Allenbrook? Extremely Likely

Daughter-in-law of Resident/Service User

“Just a short note to thank all the staff who helped look after our mum whilst she was in your care. We really appreciated everything you did for. We feel lucky that mum was placed in care at the best Nursing Home we know of!”

How likely would you be to recommend Allenbrook? Extremely Likely

Daughter of resident

“I am writing to express my deep gratitude for the care you gave my mother during her time with you. As a retired (and old-fashioned!) nurse, I have been so impressed with your nursing of her.” 

Daughter of resident

“Allenbrook was highly recommended to us by others we spoke to including the GP. Our introductory visit with the Manager was detailed and thorough, relaxed and friendly and there was plenty of time to ask questions.”

Daughter of resident

“If one of my family needed a nursing home, I would not hesitate recommending Allenbrook.” 

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