Affinity CM
Call us today
01425 656589
facebook twitter

Testimonials


Feedback and comments from residents, relatives and visitors is an important part of how we make decisions about the running of Allenbrook. Some of the comments we have received can be seen below – the original documents are available for inspection if required:

 

 

My 90 year old Mum has enjoyed three periods of respite care at Allenbrook, which enabled my Dad to recharge his batteries and concentrate on himself. The consistency of care always impresses me and Mum recognises the staff, most of whom have worked there for a long time. They always give her a genuinely warm welcome and make sure she is always spotless and very comfortable. When it was plain to see that Mum couldn't manage at home any longer and needed to come and live at Allenbrook, the transition was seamless and a lot of the worry had been taken away. Our family feel very confident that her needs are of the utmost importance to all the team.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeAngela W (January 2017)


 

My elderly cousin has settled in brilliantly and both her physical and mental condition have greatly improved. This, I believe, is due to the care and attention she is receiving at Allenbrook. They provide a warm, safe, professional and caring environment - she is having so much fun and we would recommend Allenbrook to anybody.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeBrose B (January 2017)


 

My association with Allenbrook is because my wife is a resident . I spend 8hrs a day with her and this makes me well qualified to comment. 
This is a country house that stands in beautiful gardens and the ambience is a tonic in itself. The home has a reputation that Fordingbridge is pleased to be associated with and there are times each year when events are shared between the home and community. There is a level of support between the nursing staff and the local GPs which is an asset in itself. Over the years the home has been extended to give a variety of room sizes that lends itself to different requirements. Staffing is good to excellent with special mention going to the chef and team. A dedicated management team provides social activities under difficult circumstances and the carers work sympathetically to provide support to the residents. Last but not least, credit to the admin team working quietly in the background and to the maintenance team that look after the home and gardens.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeMike Husband of Resident/Service User (October 2016)


 

My father went in for 2 weeks and at his request, he's been there 2 months already. Whilst he won't be there long term he is very happy there. They have been very accomodating. Nothing is too much trouble. The staff are lovely, very friendly and helpful. He'll be sad to leave. Being able to take his dog there was a big plus for him.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeSarah Daughter of Resident/Service User (September 2016)


 

My Mother was at Allenbrook for a period of ten weeks following a fall. I was very impressed with the care she received, especially when she was transferred directly from hospital and pain management was so important. This was managed very efficiently by the nursing staff, thus aiding her recovery. My mother has very little vision and at all times great care was taken by everyone to ensure she felt safe and became familiar with the environment. Any requests made be me or other family members were dealt with promptly and efficiently and it was always possible to talk with members of staff when we visited. All visitors were made to feel very welcome, even boisterous great grandchildren! The food was excellent, with choice and variety. I would strongly recommend Allenbrook to anyone looking for a caring, safe and friendly environment for their relative. My mother says she will be happy to return to Allenbrook when she can no longer manage at home. A recommendation in itself.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeMalcolm Son of Resident/Service User (September 2016)


 

My sister and brother-in-law have been at Allenbrook Nursing Home for almost a year. They have a double room together as they have never been apart in all of their 61 years of marriage. They are very happy there, they love the food and staff are very good to them. Excellent care home.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeCaroline Sister-in-law of Resident/Service User (September 2016)


 

My 90-year-old Mum has had respite care for three periods of two weeks over the last couple of years.This has been very beneficial and has helped our family cope. The Staff always give her a lovely welcome and remember her likes and dislikes. She looks forward to her meals and enjoys being well looked after. This beautiful, characterful house is starting to look a little tired in some rooms but is always spotless. The receptionists always give a warm welcome and are so helpful. I have looked at other modern Care Homes and some are very impressive with their 'Hotel atmosphere' but I question whether the Care is of the same standard. The staff here tend to be long-serving and loyal and that speaks volumes.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeAngela Daughter of Resident/Service User (August 2016)


 

My mother resided here for 3 years, 9 months and would still be there but unfortunately due to her illness has had to move. During her stay, all staff have been supportive, kind and caring. The home has a very homely feel which is clean and tidy. There is also a very good selection of daytime activities.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeRachel Daughter of Resident/Service User (July 2016)


 

My gran went into Allenbrook 3 1/2 years ago. The staff has been very supportive and caring towards her (this is in all areas carers/cleaners). The home is tidy and has a homely feel. The food is lovely and they have lovely menus. There is a good selection of daytime activities. The staff are friendly and welcoming.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeMelissa Granddaughter of Resident/Service User (July 2016)


 

For a very busy home on the whole they cope really well. Occasionally more staff would be great to keep up with all the demands from the residents, going to the toilet ect as this is time consuming and two carers are needed, and I feel it's their right to go. We would all like a path onto the lawns so we could wheel their wheelchairs out safely and it would be nice to have access to the garden for them. Also it would be lovely to have some transport of their own at Allenbrook.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeSandra W Daughter of Resident/Service User (May 2016)


 

The care provided for my father in his final year was outstanding. All members of staff (including manager, catering staff and ancillary workers) remained so caring and friendly, and made me feel we were all part of a large extended family. In dad's final hours and afterwards, everyone was very professional and caring - I would certainly recommend Allenbrook to anyone.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeDiane Daughter of Resident/Service User (June 2016)


My Aunt has now been in care for a number of years. The process of ageing inevitably indirectly involves such things as managing income, and lifestyle and with increasing years these activities become the remit of relatives. So when the every day life of a loved one is in the care of people that you can trust and you know that they will always do their best for the people in their care its an immense relief.

I can honestly say that Allenbrook has helped make the transition into full term care as smooth as possible. I have nothing but praise for the management and staff. A very understanding, flexible and relaxed atmosphere is also helpful.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeAndy Nephew of Resident/Service User (June 2016)


My father made a decision he could no longer look after himself in June 2015, so subsequently moved to Allenbrook Nursing Home. He was extremely happy there and joined in with many activities and trips that were organised for the residents. Christmas was indeed good for him, but unfortunately his health deteriorated after his 91st birthday in March 2016, and he passed away peacefully on 16 May. Every member of staff were like extended family to us, and we will always feel dad was loved and cared for just as he deserved.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeSandra Daughter of Resident/Service User (May 2016)


My mother received excellent care at Allenbrook Home following her discharge from hospital last June. It was sad that she could no longer be looked after at home. However, we, as a family, had the utmost confidence in the care she received from the obviously highly qualified nursing staff but also all the carers there. All were considerate of her needs and we were always consulted about matters concerning her care.

They exuded warmth to all of us and were extremely friendly and welcoming. My father visited at least once a day, every day and was treated with extreme sensitivity as she declined. She was not able to take part in the activities so I cannot comment on that and she was paid for by the NHS so I cannot comment on value for money either. From what I could see the other residents enjoyed the things that were organised for them. I have no hesitation in recommending Allenbrook.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeHeather Daughter of Resident/Service User (April 2016)


My Wife and I are most impressed by the friendliness and professionalism of all the Allenbrook staff. From the first point of contact to current day they understand the needs of my Mother and have unreservedly shown compassion and understanding during what is undoubtedly a difficult time of adjustment, for not only her but also for the family.

There is no doubt their mission is to ensure their residents are happy and settled in their new environment. I have no hesitation in recommending Allenbrook to anyone who finds themselves experiencing such a traumatic change in life circumstance.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeMartin Son of Resident/Service User (May 2016)


When putting my aunt into a care home I was full of apprehension. Allenbrook put all that to rest. They have been more than kind, helpful, considerate and more than any time caring for people who really need it.

My aunt puts it in one phrase "I have joined a small family community." This puts all my worries to one side.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeFiona Niece of Resident/Service User (May 2016)


All the staff from managers to cleaners are friendly and helpful. Many have been there for years. They treat the residents with understanding, patience and attention to detail. The amount of entertainment is very good. The food is very good.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeHeather Friend of Resident/Service User (May 2016)


I could not wish for a better care home for my father. The staff made his life a very happy one and after only a couple of weeks there he said that he did not want to go home. What better testament can you get than that. The staff are caring and considerate. They make the residents feel wanted and as if they are in their own homes. The house and grounds are very beautiful and well kept. A great variety of entertainment is available and trips out are regularly available. The meals are very good and varied.

I was extremely pleased with the care my father experienced at Allenbrook and I would readily recommend it to others.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeFriend of Resident/Service User


Allenbrook is the best care home ever! My father-in-law was very happy there. He loved the banter with the staff and other residents and enjoyed taking part in the many activities. The staff are all very kind and helpful. They are always willing to go the extra mile to make somebody's life happier or more comfortable. The house and gardens are beautiful and well-maintained and residents are encouraged to sit on the sunny, bright terrace so that they may enjoy the views and the stunning flower displays whenever possible. I cannot fault Allenbrook at all and I would certainly recommend it to others.

My father-in-law reached his hundredth birthday and this was largely due to the special care he received at Allenbrook. I am so grateful to all the staff there for making him so happy.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeDaughter-in-law of Resident/Service User


You cannot find a nicer nursing home than Allenbrook. The staff are kind and caring and do everything to make the residents feel welcome and happy - it is a home from home. My father was a resident there for the last three years of his life and he loved it. He loved the entertainments and trips out and he especially enjoyed the banter between staff and residents. He was well taken care of, he always looked neat and tidy and the food was excellent.

The biggest recommendation I can give is that my father was always smiling.

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeSon of Resident/Service User


“Find the home very warm and friendly, nothing is too much trouble for either resident or family. All is catered for and the food is very good, cooked to a high standard. Activities have a variety from singing to playing instruments, to outings. The location is outstanding with all out looking onto wonderful gardens.”

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeSon of Resident/Service User


“Allenbrook nursing home has a warm, friendly atmosphere everyone is very welcoming and warm, nothing is too much trouble for the resident or family members. My father in law was well looked after and always dressed smartly. He loved singing activities especially, the food has a very good variety to choose from.”

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeDaughter-in-law of Resident/Service User


“Just a short note to thank all the staff who helped look after our mum whilst she was in your care. We really appreciated everything you did for. We feel lucky that mum was placed in care at the best Nursing Home we know of!”

How likely would you be to recommend Allenbrook? Extremely Likely

Allenbrook Care HomeDaughter of resident


“I am writing to express my deep gratitude for the care you gave my mother during her time with you. As a retired (and old-fashioned!) nurse, I have been so impressed with your nursing of her.” 

Allenbrook Care Home

Daughter of resident


“Allenbrook was highly recommended to us by others we spoke to including the GP. Our introductory visit with the Manager was detailed and thorough, relaxed and friendly and there was plenty of time to ask questions.”

Allenbrook Care Home

Daughter of resident


“Mum is very happy and wishes to stay here always. That is a great compliment!”

Allenbrook Care Home

Daughter of resident


“All the staff I have worked with have been helpful and professional.”

Allenbrook Care Home

Social Worker


“Nice atmosphere, calm feel to the place, set in beautiful surroundings.”

Allenbrook Care Home

Community Palliative Care Nurse


 “If one of my family needed a nursing home, I would not hesitate recommending Allenbrook.” 

Allenbrook Care Home

Local GP


"My father was a resident of this home for 23 months. On every visit I was very impressed with the level of care shown by all staff. Throughout his stay he spoke highly of all the staff, and the care, dignity and humanity shown was exemplary. And always done with a sense of humour too!"

Daughter of resident - January 2014


"A lovely home with lovely staff! My mother is lucky to have found somewhere where she is so happy and well-cared for her. Allenbrook have looked after my mum so well and always make sure we are welcome when we visit. I would happily recommend this home to anyone."

Daughter of resident - September 2013


"Mum was terrified at the idea of moving into care but from Day 1, the staff at Allenbrook have been fantastic. Mum is happy, well-cared for and now considers this to be her home- I couldn't have asked for more!"

Relative - September 2013